Reservations and Cancelation Policies

In all reservations cancel MINIMUM three (3) days “prior” to your arrival date, Coral Princess Hotel & Dive Resort Cozumel will charge to your credit card ONE NIGHT of allotment corresponding to the same type of room reserved.

IN CASE OF CANCELLATIONS made “between” the three (3) days prior to your arrival, FULL STAY PAYMENT WILL BE CHARGED TO YOUR CREDIT CARD!     NON REFUNDABLE. 

*** Total charges will be applied too in cases of:    NO SHOW & LAST MINUTE BOOKINGS.

If you need to change your reservation date, please contact us minimum four (4) days “prior” to your original reservation, calling free directly to the Hotel, from USA: 1 (800) 253-2702 or 011 52 (987) 872-3200. In México dial 1 (800) 215-2200. Or send an e-mail to

OFFICE AND OPERATION HOURS: Monday to Friday 8:00 am to 5:00 pm., Saturday and Sunday from 9:00 am to 2:00 pm CT.

Persons must be 21 years old to be able to make a reservation or cancellation.


3 Days prior the arrival date, NO PENALTY.

Less than 3 days prior the arrival date:

No - Show

Earky Check-Out

3 Days prior of normal Check-out or more:

Less than 3 days prior the Check-out date: FULL CHARGE OF STAY.